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Live Assist for Microsoft Dynamics 365
The challenge
We were briefed to create a brand identity and engaging user experience and interface design for Live Assist for Microsoft Dynamics 365. This tool gives businesses the ability to offer live in-app support for their customers in real-time.
We delivered
User experience design, digital interface design and brand identity including look and feel.
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Live Assist for Microsoft Dynamics 365 – user-centred design
We worked with CaféX and Microsoft to design a productive, goal driven, seamless user experience from a user’s initial engagement through to check-out, log-in and finally managing their call centre agents. The audience ranged from Technology Managers to Analysts to Procurement Managers at large enterprises.
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